Meet The Team - Helen Roets

We are thrilled to welcome Helen Roets to the All Mountain Technologies team as a Support Engineer. Based in Durbin, South Africa, Helen brings an impressive array of skills and extensive experience in IT support and customer service. Her proficiency in remote support ensures that our clients receive timely and effective solutions.

Helen has a strong background in troubleshooting, system maintenance, and network management. Her technical expertise spans various operating systems, cybersecurity practices, and cloud services. Helen’s methodical approach to problem-solving and her ability to quickly diagnose and resolve issues make her an invaluable asset to our support team. She leverages advanced remote support tools to deliver seamless assistance, ensuring minimal downtime and maximum satisfaction for our clients.

In addition to her technical prowess, Helen is known for her excellent communication skills and a customer-centric approach. She understands the importance of clear, empathetic communication and is dedicated to providing personalized support that meets each client’s unique needs. Her ability to build strong relationships with clients and colleagues alike underscores her commitment to excellence.

Outside of her professional life, Helen enjoys sculpting, digital art, writing, drawing, painting and continuing her education in the ever-evolving field of technology. Her passion for IT and continuous learning, combined with her dedication to delivering exceptional support, make her a perfect fit for All Mountain Technologies. We are excited to have Helen on board and look forward to the positive impact she will bring to our team and clients.